From Our Kitchen to Your Table
Experience restaurant-quality Japanese cuisine without leaving your home. We've perfected every step of our delivery process to ensure your meal arrives as fresh, delicious, and beautiful as our chefs intended.
Key Delivery Details
Everything you need to know, clear and simple.
Delivery Area
We proudly serve a 5-mile radius from our central kitchen in Foodie City. This ensures we can maintain our promise of speed and freshness. Unsure if you're in our zone? Simply enter your address at checkout to confirm.
Operating Hours
Our kitchen is open for delivery orders seven days a week, from 11:00 AM to 10:00 PM. Last orders are accepted at 9:45 PM to ensure timely preparation and dispatch before closing.
Delivery Fees
Our fees are distance-based: $3.99 for orders within 3 miles, and $5.99 for orders between 3 and 5 miles. We offer free delivery on all orders over $75!
Estimated Times
Typical delivery times range from 30 to 55 minutes, depending on your distance and current order volume. You will receive a more accurate ETA upon checkout and can track your order in real-time.
Your Order's Journey
A seamless process designed for perfection.
Order Confirmed
The moment you place your order, our kitchen is notified. Our chefs review your items and any special instructions to begin preparation immediately.
Crafted & Checked
Your meal is prepared with precision. A supervisor then performs a quality check to ensure every dish meets our high standards for taste and presentation.
Intelligently Packed
Your order is carefully placed in our temperature-controlled, eco-friendly packaging and sealed for safety, ensuring freshness is locked in.
Tracked & Delivered
Your order is dispatched with a dedicated driver. You can follow their journey via our live tracking link sent to you by SMS and email. Enjoy!
Explore Our Delivery Zone
We've carefully defined our delivery radius to guarantee that we can deliver your food quickly, maintaining its optimal temperature and quality. Our current service area is divided into two primary zones.
Zone A (Primary - 0-3 miles)
This is our core delivery area, ensuring the fastest possible times. Neighborhoods include Downtown Foodie City, Culinary Heights, and East Bistro.
Zone B (Extended - 3-5 miles)
We have expanded to reach more customers while still maintaining our quality promise. This zone includes areas like West Marketborough, Northside Farms, and Oceanview Terrace.
We are always evaluating opportunities to expand. Follow our social media or subscribe to our newsletter for announcements on new delivery areas!
Thoughtful Packaging, Perfect Arrival
Your meal is protected by packaging as meticulous as our cooking.
Hot Stays Hot, Cold Stays Cold
We package sushi and other chilled items in separate, insulated containers from hot dishes like ramen. Our ramen broth is packed separately from the noodles and toppings to prevent them from becoming soggy, guaranteeing a perfect bowl every time.
Protecting Our Planet
The majority of our packaging, from our containers to our bags, is made from recycled, compostable, or biodegradable materials. We believe that a great meal shouldn't come at the expense of the environment. We're constantly innovating to reduce our footprint.
The Shokuji Seal
Every order is sealed with a tamper-evident sticker, giving you peace of mind that your food has arrived untouched from our kitchen. We also design our packaging to ensure the food's presentation is preserved, so it looks as good as it tastes.
Corporate & Group Orders
Feeding the team? We've got you covered. We offer specialized services for large group and corporate orders. To ensure smooth coordination and preparation, we kindly request that orders for 10 or more people be placed at least 3 hours in advance.
Special Instructions
Your convenience is our priority. Have a gate code? Want a contactless, "leave at door" delivery? Specific directions for a hard-to-find apartment? Simply use the "Delivery Instructions" box at checkout to provide our drivers with any information they need to ensure a smooth and successful delivery.
Need Help With Your Delivery?
If your order is taking longer than expected or you have any issues upon its arrival, our dedicated support team is here to help. Please have your order number ready for faster assistance.